Efficient support for patients & payers

Answers common questions, reduces inbound call volume, and verifies insurance coverage or copays—all while syncing action items back into your PMS.

Trusted by leading pharmacies across the U.S. and Canada

Instant answers for common questions

The agent handles routine patient inquiries—like refills, hours, or general pharmacy info—without tying up staff time, reducing inbound calls and wait times.

Automated benefits checks

It verifies insurance coverage and copays directly, cutting out long phone calls and ensuring patients know their costs upfront.

Seamless follow-through

Action items from support interactions or benefits investigations are logged directly into your Pharmacy Management System, keeping workflows connected and staff in sync.

Fast onboarding. Full support. Zero disruption.

You set the rules. Our AI bots follow them—seamlessly integrated into your existing systems.
Kickoff & Task Walkthrough
We review your current process and define exactly what the bot will automate.
Build & Develop
We review your current process and define exactly what the bot will automate.
Test & QA
We review your current process and define exactly what the bot will automate.
Go Live & Support
We review your current process and define exactly what the bot will automate.

Proven ROI, fewer errors, happier teams

10x ROI in Pharmacy Automation: LinkRx’s Journey to Efficiency and Growth

Manual data entry and fax processing slow down even the most efficient pharmacy. This post explores how AI agents can take on 70% of those tasks, freeing up teams to focus on patient care.
The bot completely eliminated a full step in our workflow — pharmacists pre-check, and technicians don’t touch those prescriptions anymore. You can step away for a minute, and 20 prescriptions are done automatically.
Bretton Walberg
Walberg Family Pharmacies, President & CEO
TJM’s AI automations streamlined our operations, reduced errors, and boosted efficiency across the board. Their seamless implementation and ongoing support make them an exceptional partner.
John Romano
Gifthealth, President & Co-founder
TJM Labs built our virtual AI agent, Cindy, who now handles 50% of our phone calls and appointment scheduling. Their team’s organization, punctuality, and ability to deliver exactly what we needed have been outstanding.
Bruce Hymowitz
VEPO Solutions, Director of Operations
Before TJM Bot, our technicians processed 700–800 orders per shift — now one bot averages 4,000 orders daily, and we run two of them. It’s dramatically boosted efficiency, reduced errors, and become an essential part of our pharmacy operations.
Madison Mayes
LinkRx, Director of Operations
Our data-entry bot revolutionized how we handle high volumes of new prescriptions. With TJM’s help refining accuracy, our staff now focuses on what matters most — patient care.
Jonathan Ogurchak
Zeal Specialty Pharmacy, CEO & Co-founder

Frequently asked questions

Will this work with my Pharmacy Management System (PMS)?
Is it HIPAA-compliant?
How long does it take to set up?
Can the bots handle system updates or changes?
What happens if there’s an error or exception?
Do I need IT expertise to manage this?

Stop hiring more. Start automating smarter.

Let’s show you how AI agents handle your admin backlog—without changing your software or your workflow.
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