How pharmacies save millions and free staff with automation

As prescription volumes surged, Gifthealth faced a critical inflection point: scale operations quickly or risk overwhelming staff with manual processes. The organization needed a way to eliminate inefficiencies, reduce errors, and free technicians from repetitive, low-value tasks. By partnering with TJM Labs, Gifthealth deployed a powerful suite of automation tools that transformed core pharmacy workflows—from prescription intake to patient updates—allowing the team to process tens of thousands of prescriptions daily with accuracy, efficiency, and significant cost savings.

For compounding pharmacy LinkRx, growing script volume risked slowing operations and overloading staff. With AI automation, each bot now processes 830 scripts daily—averaging just 50 seconds per script—enabling the team to scale to over 5,000 prescriptions per day. “Since implementing this software, we’ve seen a dramatic improvement in both efficiency and workflow organization,” says Madison Mayes.